Return Policy

1. Return Eligibility You may request a return if: The item was purchased directly from our official website The request is made within 30 days of delivery The product is unused, unopened, and in its original packaging The item is in resellable condition For hygiene and safety reasons, we cannot accept returns on used personal care tools unless the item is defective or damaged upon arrival. 2. Non-Returnable Items The following items cannot be returned: Used nail care or toenail care tools Used nail art tools Products damaged due to misuse or improper handling Items marked as “Final Sale” 3. Damaged or Defective Products If your item arrives damaged or defective: Contact us within 7 days of delivery Provide your order number Include clear photos of the product and packaging After review, we will offer a replacement or refund at no additional cost to you. 4. How to Start a Return To initiate a return: Email us at: info@glamne.com Include your order number and reason for return Wait for return instructions and approval Returns sent without prior authorization may not be accepted. 5. Return Shipping Customers are responsible for return shipping costs unless the item is defective or incorrect We recommend using a trackable shipping method Glamne is not responsible for lost or damaged return shipments 6. Refunds Once we receive and inspect your return: You will be notified of approval or rejection Approved refunds will be issued to the original payment method Please allow 5–10 business days for the refund to appear on your statement Shipping fees (if applicable) are non-refundable. 7. Exchanges We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us at info@glamne.com. 8. Order Cancellations Orders may be canceled within 12 hours of purchase if they have not yet been processed or shipped. Once shipped, orders cannot be canceled and must follow the return process. 9. International Orders For international returns: Customers are responsible for return shipping, customs fees, and duties Refunds will be issued for the product value only (excluding shipping and customs charges) 10. Contact Us If you have any questions about this Return & Refund Policy, please contact: Glamne Customer Support Email: info@glamne.com Website: www.glamne.com,www.glamne.co.uk